New Performance Measures for Dallas-Fort Worth, Texas System-of-Systems (SoS)

Abstract

The purpose of this paper is to propose new performance measures for the local Dallas-Fort Worth, Texas System-of-Systems (SoS). Current traditional performance measures do not integrate the needs of the local Dallas-Fort Worth, Texas SoS and the needs of for-profit organizations, government agencies and educational institutions. As sustainability concerns and issues become pervasive, relationship between productivity/efficiency and effectiveness in the local Dallas-Fort Worth, Texas SoS becomes very important. Based on the results of an on-line survey and using the Balanced Scorecard Template, three new performance measures are proposed: 1) Cost/Logistics Index, 2) Performance/Logistics Index and 3) Availability/Logistics Index. A comparison of these new performance measures versus current performance measures is discussed.